Customer Care

Customer Care

Beko Customer Care 1300 282 356
 


Beko Customer Care
Before you call Beko for service or assistance...
Refer to your User Guide and check the following:

  1. Your Appliance is correctly installed.
  2. Your Appliance is connected to power.
  3. You are familiar with its normal mode of operation
  4. You have read the ‘Recommended solutions for the problems'

 

If after checking the points above, the problem still exists, please call our Beko Customer Care hotline as listed below:
Our Beko Customer Care Centre is open from 8.00a.m. to 5.00pm AEST, 5  days a week. If your request is outside of these hours please email beko.care@beko.com.

If calling from Australia....
Beko Customer Care and talk to one of our consultants.
Toll Free Toll Free 1300AUBEKO  1300 282 356
Email: Beko.care@Beko.com *
Fax: (07) 55493546

If calling from New Zealand....
Beko Customer Care and talk to one of our consultants.
Toll Free 0800NZBEKO  0800 69 2356
Email: Beko.care@Beko.com *
Fax: (+617) 55493546

 * If you contact us by Email or after hours please provide the following details:

  • Your name and Address
  • Contact Phone Number
  • Date of Purchase
  • Model Number
  • Serial Number
  • Complete description of the problem or request