Customer Care

Beko Customer Care Australia & New Zealand


Beko Customer Care
Before you call Beko for service or assistance...
Refer to your User Guide and check the following:

  1. Your Appliance is correctly installed.
  2. Your Appliance is connected to power.
  3. You are familiar with its normal mode of operation
  4. You have read the ‘Recommended solutions for the problems'

If after checking the points above, the problem still exists, please call our Beko Customer Care hotline as listed below:-
Our Beko Customer Care Centre is open from 8AM to 5PM (AEST), Mon - Fri. Outside these hours please leave a detailed message* and we will contact you with our next available consultant.

If calling from Australia....
Beko Customer Care and talk to one of our consultants.
Toll Free 1300AUBEKO  1300 282 356
Email: Beko.care@Beko.com *
Fax: (07) 5549 3546

Office Hours: Monday to Friday 8am - 5pm AEST

If calling from New Zealand....
Beko Customer Care and talk to one of our consultants.
Toll Free 0800NZBEKO  0800 69 2356
Email: Beko.care@Beko.com *
Fax: (+617) 5549 3546

 * If you contact us by Email or after hours please provide the following details:

  • Your name and Address
  • Contact Phone Number
  • Date of Purchase
  • Model Number
  • Serial Number
  • Complete description of the problem or request